Copilot Studio Real-Time Voice Agents Governance & Scaling
Key Questions
What guidance exists for managing real-time voice agents in Copilot Studio?
A practical guide covers design, governance, and scaling of customer-facing voice agents. It aligns with Microsoft 365 agentic adoption best practices to ensure consistency.
What is GPT Realtime 2.0 in the context of voice agents?
GPT Realtime 2.0 is a preview speech-to-speech model with built-in reasoning. It enables low-latency interactive voice experiences within Copilot Studio.
Why is governance important when deploying voice agents?
Strong governance prevents inconsistency across deployments and ensures secure, compliant operations. The guide provides frameworks aligned with broader M365 agent strategies.
Practical guide on design, governance, scaling for customer-facing real-time voice agents with GPT Realtime 2.0. Agent integration patterns webinar covers web chat, SDK, Direct Line, BYO UI with demos.
Sources (2)
Updated May 20, 2026