Educator Loan Relief Insider

PSLF Payment Count Rollbacks, Forgiveness Risk, and Servicer Notices

PSLF Payment Count Rollbacks, Forgiveness Risk, and Servicer Notices

ED has admitted that some PSLF credit rollbacks were intentional, not merely technical glitches, while Protect Borrowers warns that already-forgiven loans could be reinstated. Teacher reports of incorrect $50 notices, missing months near the 120-payment threshold, sudden count drops, and continuing employer-verification, EIN, and MOHELA problems make documentation and escalation urgent. ED's emergency request to revise the PSLF/TEPSLF form could alter processing, but no new relief pathway is confirmed.

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Updated Sep 24, 2026