Educator Loan Relief Insider

PSLF approval backlogs and servicer processing irregularities

PSLF approval backlogs and servicer processing irregularities

Key Questions

What is the current backlog for PSLF buyback and approval processing?

There is a 643k overall backlog, including 89,720 pending buybacks with waits up to 27 months, plus issues reported at servicers Mohela and Nelnet. The Department of Education estimates 18k-19k duplicative buyback applications that it plans to preemptively remove.

How are duplicative PSLF buyback applications being addressed?

A new NASFAA filing indicates the Department of Education will remove an estimated 18k-19k duplicative buyback applications to help reduce the backlog. Borrowers have a 90-day window for buybacks, and TLF resubmissions have been succeeding.

What is the status of IDR processing and progress for K-12 teachers?

The IDR backlog stands at 530k applications, though the processing rate has increased. Many K-12 teachers are nearing the 120 payments required for PSLF forgiveness.

643k backlog (89,720 buybacks pending, 27-month waits); Mohela/Nelnet issues; buyback 90-day window; TLF resubmits succeed. New NASFAA filing: ED estimates 18k-19k duplicative buyback apps, will preemptively remove them; IDR backlog 530k, processing rate up. Many K-12 teachers nearing 120 payments.

Sources (2)
Updated Jun 4, 2026