Block begins a second round of workforce changes in 2026
Block notified workers on November 4 that some roles would be eliminated, with changes reported across Cash App and Square, including Customer Ops, Risk Ops, and Learning & Content Operations. The total remains unknown; U.S. laid-off employees are being offered up to 90 days of pay, tenure-based severance, $5,000 for transition costs, and three months of healthcare. This follows February cuts of more than 4,000 roles, and coverage does not establish an explicit AI rationale.
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Updated Nov 7, 2026