Australian Telecom Business Tracker

Organizations relying on traditional landlines face a hard 31 January 2027 deadline, when services will be turned off for good. Urgent migration to VoIP or NBN is essential for business continuity.

Mobile Coverage Map Disputes

• 🔥 TPG Challenges Telstra Coverage: TPG claims Telstra will lose some mobile coverage under ACMA's proposed...

Key takeaways from Sinch's enterprise voice advancements:

• Overhauled IHG's contact centre telephony (5,000+ properties) in just 2 months, improving...

• ACMA proposes uniform coverage measurement for Australia's major mobile networks
• Telstra pushes back against the standardised approach
• TPG...

Regional businesses note: Telstra to cut mobile service at Newhaven daily, restored end-of-day. Landline, NBN, satellite internet, and other providers' coverage remain unaffected – ensuring voice continuity options.

Key timelines for affected NBN services – critical for SIP trunk business continuity:

• Restoration expected: Around 00:00 AEDT 09/03/2026
• Next update: Around 20:35 AEDT 08/03/2026
  Monitor closely to avoid VoIP disruptions.

• Works began 3 March on equipment at the mobile base station servicing Warren
• Telstra Regional GM Mike Marom announced the mobile service upgrade
• Critical awareness for regional businesses tracking service continuity amid scheduled works

• Telco obligation: Must share information on plans for new phone towers
• NBN coverage: Applies to new NBN base stations
• NBN Co compliance: Must follow rules when installing base stations

ACMA Mobile Coverage Map Standard Proposal

• 🔥 Telstra Coverage Shrink: ACMA's proposed Mobile Network Coverage Maps Standard 2026 requires...

ACMA's 2026 standard mandates uniform signal thresholds for reliable smartphone calls, slashing Telstra's claimed coverage by ~1M sq km...

Critical delay in Hawkesbury's bushfire-prone Berambing: Council urges Telstra to build funded mobile base station for better emergency coverage.

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• Nationwide Optus mobile disruption affects customers across Australia
• Recurring outage ('once again') raises business continuity alarms for...

Optus Outages Disrupting Emergency Calls

• 🔥 Dapto Tower Issue: Optus experienced a now-resolved outage at a mobile phone tower site in the Dapto...

Optus network glitches repeatedly disrupt Triple-0 calls. A Sept 18 upgrade failure led to three deaths, per CEO Stephen Rue.

Another outage hits:...

Critical risk to emergency calls: Telstra, Optus & TPG blocked 187,500 phones unable to reach Triple-0 since Dec 2024.

• Samsung models affected...

• Optus 5G Standalone trial enhances situational awareness for emergency services
• Telstra, Ericsson, Qualcomm claim 5G uplink speed record
  Pushing mobile 5G performance boundaries, key for business VoIP failover resilience

Optus phone network outage in Brunswick causing poor coverage.

• Fix incoming soon per Optus.
• Reminder for VoIP-reliant businesses: field-test mobile failover locally and monitor provider status to ensure continuity.

• Downlink gains in tough spots: AI-native RAN Link Adaptation boosts throughput >20% in poor RF conditions, improving consistency at coverage edges...

Optus has fully restored its nbn broadband services across Brisbane and other affected areas.

Such outages expose business continuity risks for...

Emergency Services Disruptions

• 🔥 Telstra Triple Zero Issue: The triple zero issue initially blamed on Optus has now been identified by Telstra...