Australian Telecom Business Tracker

Australian businesses planning PSTN-to-VoIP migrations can use these cutover practices to minimise outages.

• Appoint one owner to coordinate...

NBN Co has asked ACMA for a discount on its $491 million spectrum licence renewal due in mid-2031, arguing market pricing is unfair for its...

• Messy MDF jumpers frequently degrade FTTB speeds in apartment blocks, as seen when a Cat6 cable routed through multiple pairs dropped performance...

Organizations relying on traditional landlines face a hard 31 January 2027 deadline, when services will be turned off for good. Urgent migration to VoIP or NBN is essential for business continuity.

Mobile Coverage Map Disputes

• 🔥 TPG Challenges Telstra Coverage: TPG claims Telstra will lose some mobile coverage under ACMA's proposed...

Key takeaways from Sinch's enterprise voice advancements:

• Overhauled IHG's contact centre telephony (5,000+ properties) in just 2 months, improving...

• ACMA proposes uniform coverage measurement for Australia's major mobile networks
• Telstra pushes back against the standardised approach
• TPG...

Regional businesses note: Telstra to cut mobile service at Newhaven daily, restored end-of-day. Landline, NBN, satellite internet, and other providers' coverage remain unaffected – ensuring voice continuity options.

Key timelines for affected NBN services – critical for SIP trunk business continuity:

• Restoration expected: Around 00:00 AEDT 09/03/2026
• Next update: Around 20:35 AEDT 08/03/2026
  Monitor closely to avoid VoIP disruptions.

• Works began 3 March on equipment at the mobile base station servicing Warren
• Telstra Regional GM Mike Marom announced the mobile service upgrade
• Critical awareness for regional businesses tracking service continuity amid scheduled works

• Telco obligation: Must share information on plans for new phone towers
• NBN coverage: Applies to new NBN base stations
• NBN Co compliance: Must follow rules when installing base stations

ACMA Mobile Coverage Map Standard Proposal

• 🔥 Telstra Coverage Shrink: ACMA's proposed Mobile Network Coverage Maps Standard 2026 requires...

ACMA's 2026 standard mandates uniform signal thresholds for reliable smartphone calls, slashing Telstra's claimed coverage by ~1M sq km...

Critical delay in Hawkesbury's bushfire-prone Berambing: Council urges Telstra to build funded mobile base station for better emergency coverage.

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• Nationwide Optus mobile disruption affects customers across Australia
• Recurring outage ('once again') raises business continuity alarms for...

Optus Outages Disrupting Emergency Calls

• 🔥 Dapto Tower Issue: Optus experienced a now-resolved outage at a mobile phone tower site in the Dapto...

Optus network glitches repeatedly disrupt Triple-0 calls. A Sept 18 upgrade failure led to three deaths, per CEO Stephen Rue.

Another outage hits:...

Critical risk to emergency calls: Telstra, Optus & TPG blocked 187,500 phones unable to reach Triple-0 since Dec 2024.

• Samsung models affected...

• Optus 5G Standalone trial enhances situational awareness for emergency services
• Telstra, Ericsson, Qualcomm claim 5G uplink speed record
  Pushing mobile 5G performance boundaries, key for business VoIP failover resilience

Optus phone network outage in Brunswick causing poor coverage.

• Fix incoming soon per Optus.
• Reminder for VoIP-reliant businesses: field-test mobile failover locally and monitor provider status to ensure continuity.