Transformation outcomes and employee costs put continuous change under scrutiny

A survey-based report says 70% of surveyed executives felt their latest transformation missed intended value, while workload, burnout, and turnover often rose; the findings do not establish causation. A separate company-sponsored survey says 61% of leaders feel change is moving too fast and models $25.5 million in turnover costs, while its 4:1 change-management ROI is associative—not causal or audited evidence. Deloitte adds little beyond repeating earlier findings; Prosci’s maturity ladder is a vendor diagnostic, and a mortgage-lending guide reports no outcomes.