Slack Unveils Game-Changing Automation, CRM, Accessibility, and AI Agent Features

Slack’s feature wave now extends into live dashboards and creative execution: Slack Surfaces can generate continuously updating dashboards, reports, and presentations, while Slackbot can use conversation, Canvas, files, and more than 70 Adobe tools. New practical workflow examples show Slack supporting ticket intake and AI-assisted scheduling, while official documentation adds governance detail around bot versus user connections, OAuth scopes, workspace approval, webhooks, and rate limits.