Back-office AI and insurance automation show measurable ROI
Key Questions
What integration is PDS Health advancing?
PDS Health is integrating Epic for medical-dental-ASC and RCM at University of Pacific. This supports comprehensive care and revenue cycle management.
How does eClinicalWorks reduce no-shows?
eClinicalWorks achieves a 70% reduction in no-shows through AI-driven patient engagement. Tools like S10.AI and HeyDonto further automate RCM denials.
What drives DSOs to pilot PMS amid reforms?
DSOs are piloting PMS with AI for back-office automation and insurance handling, like Delta ASU's SMILE-AI. Patient engagement boosts revenue despite insurer challenges, with 22% of dentists dropping networks.
PDS Health Tech Epic med-dental-ASC/RCM integration at U Pacific; eClinicalWorks -70% no-shows; S10.AI; RCM denials; HeyDonto interop; Delta ASU SMILE-AI; patient engagement drives revenue. DSOs push PMS pilots amid reforms.
Sources (2)
Updated Apr 18, 2026