ServiceNow AI Platform: MCP Server GA + AI Control Tower
Key Questions
What is the ServiceNow AI Platform?
It supports any agent on any system with Action Fabric for Claude/Copilot actions, updated AI Control Tower, and multimodal Otto.
What is MCP Server in ServiceNow?
MCP Server is now generally available, enabling cross-vendor enterprise agents, adopted by the Linux Foundation.
What is the status of these enterprise agents?
The developments are 'developing,' solidifying cross-vendor enterprise agent capabilities.
MCP Server Claude/Copilot Fabric actions; AI Control Tower; Otto multimodal. Enterprise cross-vendor agents solidify.
Sources (2)
Updated May 6, 2026