Agent proliferation + toolkits/governance
Key Questions
What is Kore.ai Artemis?
Kore.ai Artemis is the new generation of the Kore.ai Agent Platform designed for building, governing, and optimizing enterprise AI agents. It includes major integrations and supports enterprise-scale deployments.
Which companies announced AI agent platforms or tools recently?
Docusign launched Iris AI for agreement workflows, Coupa acquired Tonkean, Alteryx introduced Alteryx One, and Zendesk committed $100M to startup AI customer support programs. SAP partnered with NVIDIA and Workday extended Sana AI to ITSM.
What is the MCP protocol and how does it help AI agents?
MCP is a protocol that powers AI agents in 2026 by enabling structured communication and tool use. It supports moving agents from simple demos to production environments with code examples available.
What production patterns are emerging for reliable AI agents?
Key patterns include checkpointing and memory separation to improve reliability beyond "Hello World" demos. These techniques help agents handle complex, long-running tasks in enterprise settings.
What security risks are associated with coding agents?
Security risks for coding agents are emerging as they gain more autonomy in production. Common concerns involve unauthorized code execution and data access vulnerabilities.
How is Autonomy AI being demonstrated?
Autonomy AI showcased live demos that position it as a potential replacement for traditional product teams. The demos highlight its ability to handle multiple agentic workflows autonomously.
What is Zendesk's commitment to AI startups?
Zendesk has announced a $100 million, two-year program to help startups build customer experience systems using AI agents. The initiative focuses on early-stage AI customer support tools.
How is Workday extending its Sana AI platform?
Workday is extending Sana AI from HR and finance into ITSM workflows. This creates tighter integration across enterprise operations and improves AI context awareness.
Kore.ai Artemis launch for building/governing/optimizing enterprise agents with major integrations. Docusign Iris AI, Coupa acquires Tonkean, Alteryx One, Figma, SAP-NVIDIA, Zendesk $100M startup agents, Workday Sana AI ITSM extension, Google 24/7 agents, MCP protocol, Autonomy AI demos. Production patterns (checkpointing, memory separation) and security risks for coding agents emerging.