AI Consumer Pulse

Agentic commerce & payments infrastructure ramps

Agentic commerce & payments infrastructure ramps

Key Questions

What is Klarna’s ChatGPT Shopping feature?

Klarna launched a ChatGPT Shopping app with live prices across 100M listings, enabling direct product discovery and purchases.

How is Expedia using AI for trip planning?

Expedia and Meta are integrating AI tools for personalized trips, complementing Google Shopping updates and other agentic commerce features.

What new AI features are coming to Google Shopping?

Google Shopping is adding three new AI features with fluid animations and haptic feedback as part of the I/O 2026 updates.

What is Rivian’s ‘Hey Rivian’ assistant?

Rivian has debuted its own voice-activated AI assistant called ‘Hey Rivian’ for in-vehicle interactions.

How does Myra assist MakeMyTrip users?

Myra is an AI-powered travel assistant by MakeMyTrip that handles preferences, bookings, and trip logistics through natural queries.

Which travel apps are incorporating AI agents?

Apps like Waypoint, Travelese.ai, and Nomad Travel Ops use AI for personalized trip planning, logistics, and real-world ratings.

What role does Amazon Rufus play in agentic commerce?

Amazon Rufus+ enhances shopping assistance within the broader ecosystem of AI agents for payments and product discovery.

How are AI shopping assistants changing retail?

AI shopping assistants guide product discovery, personalize journeys, and enable seamless transactions across platforms like Klarna and Google.

Klarna ChatGPT Shopping (live prices, 100M listings); Expedia/Meta trips; Amazon Rufus+; Rivian 'Hey Rivian'; MakeMyTrip Myra; Google Shopping; Delta Concierge (auto-rebooking/standby).

Sources (10)
Updated May 24, 2026