Emerging Playbooks for Multi-Site Ops
Key Questions
What does the modern playbook for optimizing hospital operations recommend?
It advises using a combination of quantitative data (public health stats, hospital records) and qualitative data (surveys) for optimization.
What is covered in the technology implementation playbook?
The guide provides a roadmap for innovative tech implementations, including a case study of Orange County HCA's partnership.
How can providers build payer-provider partnerships?
Value-based care leaders at NAACOS 2026 emphasize treating payers as partners to strengthen the health ecosystem, as exemplified by InnovaCare.
What is the structure of Hartford HealthCare's clinical care playbook?
It is led by a senior director facilitating an Operating Committee, providing guidance on clinical operations.
What key advice does the well-being playbook offer?
It recommends aligning initiatives with operational priorities and piloting with engaged clinician groups to increase success.
Hospital ops optimization (data+surveys), tech impl (HCA case), payer-provider (InnovaCare etc.), clinical care (Hartford), well-being pilots—practical how-tos for scaling.